Refund Policy

We accept qualifying returns of new defective and non-defective merchandise and consider exchanges. Contact us no later than 30 days after delivery. A new non-defective product must be unused and in original condition.

Request review first

Write to farleyhouse9562378@gmail.com with the purchase reference, checkout email and explanation. Add helpful photographs or video for faults, damage, wrong goods or missing pieces. Do not mail the item until approval and accurate instructions are supplied.

Prepaid mailing and charges

For an eligible return, the package contains a free prepaid label. Contact us if it is absent. No restocking charge applies. Exchanges depend on approval and availability.

Returning funds

Once approved, the refund is processed and initiated back to the original payment method within 10 days. The financial institution may display the credit later. Non-waivable legal protections are unaffected.